Privacy issues are very important to us, we are committed to protecting your privacy.
Use of Personal Data
We will collect information and use it for the following purposes:
When placing an order with us we need to know your name, e-mail address, delivery address, credit or debit card number and the card's expiry date. We use this information to process your order, for credit purposes, marketing, market research and analysis and to notify you of the status of your order.
We also ask you for your telephone number, which enables us to contact you urgently in the event of a problem or query with your order.
We may also use the information that we collect from you to notify you from time to time about functionality changes to our website, the service that we provide and details of special or promotional offers.
Protection of Personal Data
We have taken every possible precaution to create a secure environment to protect the personal information supplied by you to us when making an order. When an order is placed we offer the use of a secure service. Essentially we have adopted the industry standard encryption methods in that the secure service software (SSL) encrypts all information input before it is sent to us. In order to comply with the Data Protection Act 1998 and for maximum peace of mind we can advise that we have implemented strict security procedures in relation to the storage and disclosure of information which you have given to us for the purpose of preventing unauthorised access. For security reasons and to protect your right to privacy we may occasionally request proof of identity from you before disclosing any sensitive information to you.
Cookies
Cookies are small pieces of information that websites transfer to your computer hard drive and we use to enable our website to provide features such as storage of items in your Shopping Basket. Cookies can be turned off in your browser or you can be notified when you receive a cookie so you choose whether to accept it.
Disclosure of Information to Third Parties
We do not sell, trade or rent your personal information (data) to others. We may choose to do so in the future with carefully selected and trustworthy third parties. Should you not wish us to do so then kindly advise us by contacting our customer services team. We may provide statistics or analytical records about our customers, sales, traffic patterns to reputable third party vendors but this information will not include any personally identifying information on you.
We employ third parties and individuals to perform certain functions on our behalf. Examples of these might be a courier delivering your goods to you, analysis of data, provision of marketing assistance, processing credit card payments and provision of a customer services department. Please rest assured that those companies and individuals who have access to any such personal information are not permitted to use this information for any other purposes and they are required to process any such data in accordance with the Data Protection Act 1998.
Access to Information
You may obtain details of the personal information we hold on you by e-mailing us or by contacting our customer service dept.
Consent and Data Protection
By using our website you irrevocably consent to authorising us to collate, collect and use this information. Any changes to our privacy policy will be updated and posted on this page of our website.
Opt Out
You can opt out of e-mail updates by contacting our customer services dept. or unsubscribe from our email newsletter.